(Senior) System Administrator (m/f/d)

Permanent employee, Full-time · Berlin

About us
TIER Mobility is Europe’s leading company for shared micro-mobility services with a mission to change mobility for good. We play the leading force in the ongoing transformation of transportation, relieving cities from emissions and congestion, and putting responsible usage and safety at the centre of its business.

Since the start of our operations in October 2018 we have expanded  into 50+ cities across 12 markets worldwide. TIER Mobility is headquartered in Berlin and our team has grown to more than 350 people.
These will be your responsibilities
  • Provision hardware and software components, deploy and configure infrastructure solutions, perform updates and other maintenance

  • Contribute to the planning of IT projects and their implementation

  • Develop and present instructions and other informative material for the use of TIER applications and other internal tools.  

  • Support tech support inquiries and requests via a helpdesk system, acting as a point of contact for technical demands or issues 

  • Maintain our inventory of IT equipment and software license

  • Collaborate and coordinate on information security efforts and policies, such as device management guidelines

You’re offering these qualifications and experience
  • Excellent skills speaking and writing in English, German is a plus

  • Eligibility to work in Germany

  • Ability to demonstrate a comprehensive awareness of existing and developing technologies

  • Proven previous experience with helpdesk and application support

  • Solid problem solving skills

  • Broad knowledge of Windows and OS X operating systems, TCP/IP, DNS, and DHCP

  • Knowledge of Active Directory, SSO, Public Cloud Providers (AWS, Google Cloud), Office365, Atlassian (Confluence, Jira)

  • Desire to learn new skills, expand upon and improve existing skills

  • Excellent attention to detail with the ability to work in a fast-growing environment

  • Comfortable with speaking occasionally to small groups in presentations or workshops

What we offer
  • Work with us on our mission to change mobility for good
  • TIER is the fastest growing mobility Company in Europe
  • You work in a diverse team of experienced and motivated engineers
  • A steep learning curve - learn in one year at TIER what you learn elsewhere in five year
  • Big impact on customers - our app is constantly in the top 10 of the German app charts

TIER is here to change mobility for good! Ride with us


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