CRM Manager (m/f/d)

Permanent employee, Full-time · Berlin

About us
TIER Mobility is Europe’s leading company for shared micro-mobility services with a mission to change mobility for good. We play the leading force in the ongoing transformation of transportation, relieving cities from emissions and congestion, and putting responsible usage and safety at the centre of its business.

Since the start of our operations in October 2018 we have expanded  into 50+ cities across 12 markets worldwide. TIER Mobility is headquartered in Berlin and our team has grown to more than 350 people.
These will be your responsibilities
  • Part of marketing team

  • Define an end-to-end customer lifecycle management communication strategy from onboarding to engagement to reactivation and retention

  • Establish a robust testing and learning setup for campaigns, mobile communication and emails. 

  • Continuously measure, monitor, analyze and report on campaigns and the communication lifecycle

You’re offering these qualifications and experience
  • 3+ years of demonstrated experience in CRM 

  • Graduated from top universities, Masters in Marketing or Business or any other related field is a plus

  • Demonstrated ability managing a team, national or international projects, tight deadlines and CRM campaigns

  • Strong analytical mindset

  • Fluent English and other languages are a plus

What we offer
  • Work on the forefront of Europe’s leading company for the innovation of the mobility sector

  • Work closely with and learn from an experienced team in a hyper-growth company

  • Be part of and build a multinational team with diverse backgrounds, talents and languages

  • Dedicated ownership of topics and measures, you decide  

  • Flexible working hours

  • A world-class C-level team consisting of serial entrepreneurs (Co-founder of Rebuy, Takeaway, CFO Swiftkey) and high-performers (Ex BCG, Uber, Foodora and more)

TIER is here to change mobility for good! Ride with us

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